Quality

Our quality management system (QMS) is a strategic business commitment to continually improve our processes and consistently deliver the customer defined requirements.

The QMS is written around our business plan and so is has been developed to suit our business, our process, our principles and aims.

• Our contract review process is detailed, robust and captures the quality requirements as a prerequisite to quotation.
• We build our processes to deliver the customer requirements in the most effective and efficient way.
• Our workplace is clean, tidy and safe
• Our instructions are clear
• Production status is visible to all
• Our processes are designed to deliver products right first time, eliminate waste and process variation.
• We use capable measurement and inspection systems
• We Allocate time for improvement and prioritise what we do
• We ensure we do what we said we would do
• Our customers define the value

In 2018 The Group embraced a new challenge with the bold decision to have our QMS system evaluated by two separate accreditations bodies, this was to coincide with the transition of AS9100 from Rev C to Rev D. ICS and TCS were audited by KIWA under AS9100 Rev D.

Our commercial manufacturing sector CSS was audited by URS for the compliance of ISO 9001 2015. As a group this gave us significant re assurance that our Quality Management System was robust and delivering the required output.